Privacy Policy
This website (“shop24x7now”) is the property of shop24x7now.com (“we,” or “us”). We are committed to our users’ privacy, we also recognize the value of the information you give us. This Privacy Policy details what we do with regard to the info we collect from you at our Website.
We cover in this policy what types of info we collect when you visit our site or use its features, how we use it and secure it, how we retain it, and which parties we share it with. It also explains what your rights and options are as they pertain to that information. By visiting this website or using our Service, you consent to our collection and use of your information as described in this Privacy Policy.
This policy is incorporated into and made a part of our Terms of Service.
- GDPR Compliance Statement:Pursuant to the terms of the EU General Data Protection Regulation (“GDPR”) and is the “Data Controller” with respect to all of the information collected from visitors to our Website and users of our Service. To ensure compliance with the GDPR, we have incorporated the following practices and procedures:
(a) We verify that the third parties with which we share User information are GDPR compliant;
(b) We ensure that data is stored in a manner that facilitates our ability to locate and delete information pertaining to a specific user upon request;
(c) The manner in which we use the information we collect are limited to those discussed in this Privacy Policy;
(f) If we modify any of the terms of this policy, we inform all of our Users; and
(g) We have appointed an internal Data Protection Officer who is responsible for overseeing our privacy and data protection procedures and will serve as the individual point of contact for information access and deletion requests. - Information We Collect.We collect two basic types of information from our Users:
(a) Personal Data:
(i) What is Personal Data? Personal Data is information that pertains to you specifically, and can help identify you as a person. We collect Personal Data from you whenever you complete a contact form on our website, including your name, email address, phone number, country, city, state, and zip code. You may also provide us with additional Personal Data in any email messages you send to us, or in the form of user forum posts or chats.
(ii) When and How do we collect it? We obtain personal data from users when they: (1) fill out a contact form on our site; (2) start a chat with us; or (3) post on our forum. Besides this, we will capture your IP address and/or unique mobile device identifier when you browse our website. Generally, an IP address on its own is not considered Personal Data. However, it can be treated as Personal Data when tied to other information, such as an email.
(iii) How do we use Personal Data? We process your Personal Data to interact with you and attend to your inquiries. With your permission, we shall send to you notices and promotions related to your account. Your email address and IP address provides us with useful information in sending you account related notices and other information relevant to your location and email address.
(iv) Where is Personal Data Stored? All Personal Data collected from Users outside and within the United States will be transferred and to and stored on the Amazon Cloud.
(b) General Information: General Information is a term we use for information which does not identify you as an individual. This includes your IP address, mobile device ID, browser type, ISP or carrier info, and the URL of the last web page you visited before coming to our site. This information gives us insights on how our users use our site and our other products. We collect this information by using “cookies”, which are small bits of computer code that are transferred to your computer’s hard drive via a web browser, which enable us to record the general information described above. We use this information to ensure that our service continues to appeal to our users.
(i) How do we use General Information? General Information gives us insights on how people use the Service, and helps us to maintain, modify, and enhance it. We use cookies to help us customize your experience when using the Service. We also use services provided by Hotjar, Google Analytics, Facebook, and ZenDesk, which set cookies for each User when they visit our site or use our Service.
(ii) Where is General Information Stored? All General Information collected from Users outside and within the United States will be transferred and to and stored on servers located in the Amazon Cloud. - How We Share information.We will not share Personal Data with third parties for marketing purposes without your consent. We will share Personal Data with certain third parties in the following ways:
(a) Service Providers: We have the following 3rd party service providers which we use to perform some of our functions and we must share out info (which includes Personal Data) with them for them to do so.
(b) Law Enforcement: If requested or required by law enforcement authorities, courts, or regulators, we may disclose any information we have about our users. We also may disclose your Personal Data to exercise or protect legal rights or defend against legal claims.
(c) Bulk Asset Transfers: In some cases, we may choose to buy or sell assets. In these business transfers, customer information, including Personal Data, is typically one of the business assets that are transferred. Moreover, if all or substantially all of our business assets were acquired, or in the unlikely event that we go out of business or enter into bankruptcy, customer information (including your Personal Data), would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any assets may continue to be used according to your Personal Data as set forth in this policy.
(d) Other Third Parties: We may reserve and have the right to disclose any information about you or your use of our Service without your prior permission, if we in good faith believe that such action is necessary to protect and defend the rights, property or safety of our company or its affiliates, other Users of the Service or the public. - How We Protect Information.We put in place appropriate technical and organizational measures to secure the data we collect against unauthorized or illegal access and against accident like loss, destruction or damage. Also we have a policy of giving access to User info only to employees that require it in the performance of their jobs. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected from or about you. In addition, we have no control over the security of other web sites that you might visit even when a link may appear to those web sites site from our Site. If you share your computer or use a computer that is accessed by the general public, remember to log off and close your browser window when you have finished your session.
- How Long We Keep Information.We retain Personal Data and General Information for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain elements of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time. You may also request that we delete your information in the manner described in Section 6.
- Your Options and Rights.We currently offer Users the following options with respect to the manner in which we collect, use, and maintain information, or to otherwise exercise their rights under applicable privacy statutes:
(a) All Users: You may request that we stop sending you non-account related emails by clicking the “unsubscribe” link that is included at the bottom of non-account related emails. You may also request that we delete the information we collected from and about you by contacting our Data Protection Officer. You may also request that we not share your Personal Data with one or more of the third parties we share it with. Be advised, however, that this may limit or prevent you from using our Website.
(b) EU Citizens: If you are an EU citizen, you may request that we provide you with (or delete) all the information we collected from and about you, or otherwise exercise your rights under the GDPR by contacting our Data Protection Officer. Data reporting and deletion requests will be processed free of charge within thirty (30) days.
(c) California Residents: Under the California Online Privacy Protection Act (CalOPPA) if you are a resident of California you may ask for information which we share out for direct marketing which includes the types of Personal Data and the third parties we have shared it with in the past year. You may also get in touch with our Data Protection Officer for more info on our CalOPPA compliance. Please note that under CalOPPA, we are only required to respond to one request per User each year, and we are not required to respond to requests made by means other than through requests submitted to our Data Protection Officer. - Tracking Technology and Do-Not-Track Requests.We employ certain applications that may enable us to track your online activities over time and across third-party web sites. We honor Do-Not-Track requests transmitted by Web browsers.
- Children under 13.Our Website is not aimed at users below 18 years of age, and we do not intentionally gather any details from users below 18 years of age. In the event that we become aware of any user age under 18 years of age, we will try to delete the data at the earliest possible chance.
- Modifications to this Privacy Policy.We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion. If we modify this Privacy Policy, we will notify all Users by a pop-up on our website. Further use of the Website after making any such changes assumes your acceptance of the modified Privacy Policy.
- Questions.Should you have questions regarding the policy, the Personal Data, and Other General Information we have collected on you, you may get in touch with our Data Protection Officer. We are aware of your rights and privacy and we are here to address any of your concerns.
Data Protection Officer Contact: support (at) shop24x7now.com
